Case information
Device symptoms and required data are recorded with the enquiry.
Share the device problem, the data you need and your contact details. The relevant local office will review the information and contact you about the next step.

Describe the device, symptoms, business impact and the data you want to recover. The local office uses this information as the starting point for its assessment.
Device symptoms and required data are recorded with the enquiry.
The relevant local office determines the applicable recovery level from the available findings.
If a higher recovery level is required, revised scope and pricing are provided for approval before the additional work proceeds.