Diagnosis firstFailure type confirmed before intervention
SERVER / BUSINESS-CRITICAL
Restore access without gambling on the original system.
Server incidents involve storage, filesystems, databases, applications and operational pressure at the same time. DriveDiggers separates stabilisation from recovery so evidence is preserved before restoration decisions are made.
Protect the source mediaPause automated repairs, rebuilds and restart loops. Capture console errors and storage alerts, then isolate the affected system from further writes.
Diagnostic workspaceReady
MODE
Evidence-firstACCESS
Read-onlySTATUS
Awaiting intake
Evidence-firstACCESS
Read-onlySTATUS
Awaiting intake
Controlled handlingCase access limited to approved work
Approval checkpointRecovery route explained before work
Priority intakeUrgent incidents assessed by impact
Failure signals
Recognise the warning. Avoid the second failure.
A recovery case often becomes harder after an automatic repair, rebuild or repeated restart. These symptoms mean the source should be preserved before the next decision.
Server will not boot
The operating system, boot volume or storage controller fails before services become available.
Database unavailable
Database files, transaction logs or application volumes are corrupt, missing or inconsistent.
Array or SAN failure
RAID members, LUNs, multipath storage or controller configuration become unavailable.
Accidental deletion
Critical directories, volumes, virtual disks or application data were deleted or reformatted.
Recovery capability
A workflow matched to the failure layer.
Technology changes, but the rule stays the same: protect the source, prove the reconstruction and validate priority data before return.
SERVER.01Incident-led triage
Business priorities and technical dependencies are mapped before acquisition starts.
SERVER.02Storage reconstruction
RAID, LVM, Storage Spaces and filesystem layers are analysed in the correct order.
SERVER.03Priority-data validation
Databases, shares and application datasets are checked against agreed recovery priorities.
Case workflow
Four checkpoints from incident to validated data.
Capture the incident
Device, symptoms, urgency and previous actions are recorded.
Protect and assess
The source is stabilised and the failure layer is identified.
Review the recovery plan
Scope, timing and quotation are confirmed before recovery proceeds.
Verify and return
Recovered priority data is checked and returned through an agreed method.
Faster intake
Bring the evidence that reduces guesswork.
- Server, controller and storage topology
- Operating system, filesystem and application stack
- Backups, logs and the exact incident timeline
- Priority services, databases and recovery-point needs
Incident protocolSeparate recovery from production repair.
Make preservation copies before attempting in-place fixes. Recovery work should not compete with emergency changes on the only source evidence.
Start the evaluationTechnical questions
Before you power it on again.
Every incident is different. These answers explain the safest general starting point.
Can you recover Windows and Linux servers?
Yes. The storage and filesystem are assessed independently of the operating system, with recovery priorities based on the applications and datasets involved.
Can databases be recovered?
Database recovery depends on the condition of data files, logs, consistency metadata and application-level backups. Files are validated before being represented as usable.
Do you provide emergency handling?
Priority intake can be arranged for business-critical incidents. Scope, access, communication and approval contacts should be agreed at the beginning.
Should we restore backups first?
A known-good restore may reduce downtime, but preserve the failed storage before making changes if newer or missing data may still be required.
Start with the evidence
Tell us what failed and what matters most.
Submit the symptoms, media details and urgency. No recovery work begins without approval.