PROFESSIONAL DATA RECOVERYLevel-Based Recovery Pricing
Recovery Pricing Based on Level and Priority
Pricing depends on the recovery level identified during assessment. If the required level changes, the revised scope and pricing are provided for approval before the additional work proceeds.
Currency Display
Choose your preferred currency for the pricing information.
Published amounts are shown only after they are approved. The currency selector does not create or convert an unapproved quotation.
Select a currency. You can change it at any time.
LEVEL 1
Recovery LEVEL 1
For a case assessed by the relevant local office as Level 1.
Local quotation
- Recovery level confirmed after assessment
- Scope and pricing provided for approval
- If findings change, the level may be revised
- Customer data priorities are recorded
LEVEL 2
Recovery LEVEL 2
For a case assessed by the relevant local office as Level 2.
Local quotation
- Updated technical scope
- Level-specific quotation
- Customer approval before Level 2 work proceeds
- Local-office handling requirements apply
LEVEL 3+
Recovery LEVEL 3+
For a case assessed by the relevant local office as Level 3 or a higher level.
Local quotation
- Complexity confirmed by technical findings
- Scope and pricing may differ from earlier levels
- Revised approval required before higher-level work
- No website estimate overrides the local-office quotation
PRIORITY / EMERGENCY
Priority Handling
Priority is decided by the relevant local office after reviewing the case.
Additional charge
- Availability is not guaranteed by the website
- Emergency or priority handling costs more than normal handling
- The local office confirms availability and price
- Recovery level charges still apply
Pricing Structure
Pricing follows the recovery level confirmed by the local office.
The relevant local office confirms the current recovery level, scope and quotation. If later findings require a higher level, revised scope and pricing are provided for approval before the additional work proceeds.
Assessment first
The initial findings are used to identify the recovery level and proposed scope.
Approval when level changes
If later findings require Level 2, Level 3 or higher work, revised scope and pricing are provided for approval.
Currency selection
The formal quotation is issued in the currency confirmed for the case.
Priority is separate
Emergency or priority handling, when available, carries an additional charge.
What Affects the Quote
What can change the recovery level and price?
The applicable level and quotation are confirmed by the relevant local office after assessment.
Recovery Level
Level 1, Level 2, Level 3 or higher pricing is confirmed from the local-office assessment.
Change in Scope
If the required recovery level changes, the revised scope and pricing are provided for approval before additional higher-level work proceeds.
Currency
The currency selector changes the display context only. The local office issues the actual quotation.
Priority Handling
If emergency or priority handling is accepted by the local office, it carries an additional charge.
How Pricing Works
How Level-Based Pricing Works
The customer reviews the applicable level, scope and quotation before the approved work proceeds. If the required level changes, revised approval is requested.
Submit the case
Provide the device symptoms, required data and business impact.
Assessment
The local office identifies the recovery level based on the current findings.
Approve the scope
The customer receives the level-specific scope and quotation. If the level changes later, revised approval is obtained.
Proceed
Work continues according to the approved level and any approved priority handling.
Pricing Questions
Clear Answers Before You Commit
These are the questions customers most often ask before approving a professional recovery.
Ask a pricing question →Recovery level and price depend on the device condition, failure type, technical complexity, capacity, required parts, encryption and any approved priority handling.
Approval is based on the recovery level. If a case is first assessed at Level 1 and later findings show that Level 2, Level 3 or a higher level is required, the revised scope and pricing are provided for approval before the additional higher-level work proceeds.
Yes. If the relevant local office accepts the case for emergency or priority handling, an additional charge applies. Availability and pricing are confirmed by that local office.
When compatible donor parts or additional components are required, their treatment is explained in the applicable quotation before that work is approved.
The return device must be brought or provided to the relevant local office. The local office will confirm the accepted return-device requirements for the case.
Get an Accurate Recovery Price